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Current Status: Green

System Status Log

June 9, 2015

[ Resolved ] DNS Issues

Our DNS service provider is currently experiencing a Distributed Denial of Service attack. As a result, some schools may be experiencing difficulty with DNS resolution. We are monitoring the situation closely and taking steps to mitigate the issue by adding a redundant DNS service into our rotation. We will post additional updates to this page as we have more information. Our DNS service provider is also posting status updates here: http://dnsimplestatus.com/

Updates from our DNS Provider (DNSimple)

Resolved - We're sounding the all-clear as resolution in all regions has been responsive for the past couple of hours. As always, please email support if you notice any issues or need assistance. 
Jun 9, 19:41 UTC
Monitoring - We are monitoring the defenses we have in place now and will provide updates here. 
Jun 9, 16:32 UTC
Update - We continue to tweak our DoS defenses and availability is improving slowly. 
Jun 9, 16:29 UTC
Update - We are still working on this issue with our DoS defense provider and will publish updates here as we have them.
Jun 9, 15:19 UTC
Update - This attack is also affecting our Virginia data center and we are working on that system as well. 
Jun 9, 14:31 UTC
Update - The DoS has increased and we are currently working on mitigating. 
Jun 9, 14:24 UTC
Update - We have removed the Amsterdam data center from service and are continuing to investigate. DNS resolution should be returning to normal for European customers at this point. 
Jun 9, 14:13 UTC
Update - The issue is now affecting multiple data centers. We are working on mitigating. 
Jun 9, 14:01 UTC
Identified - We are currently seeing what appears to be a denial of service attack affecting all data centers. 
Jun 9, 13:58 UTC
Investigating - We are currently investigating DNS resolution issues with our Amsterdam data center. 
Jun 9, 13:53 UTC