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1. Add a few test appointments, select the Send / Receive tab, and click Send/Receive All Folders. Click on the Show Progress button to see that information is being sent and received successfully.
2. Check Send/Receive Group settings.
- In Outlook, select the Send / Receive tab, then Send/Receive Groups, then Define Send/Receive Groups.
- In the Send/Receive Groups dialog, notice that you can adjust your automatic send/receive frequency. Now, click Edit.
- Make sure that the "Include the selected account in this group" checkbox is checked.
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- Try adding a few test appointments to your Outlook calendar. Then, click "Send/Receive". Wait . Click on the Show Progress button to see that information is being sent and received successfully. Wait a few minutes and see if your Outlook appointments appear in GradesFirst as "Busy" times on your calendar.
