_Internet Calendar Publishing Troubleshooting

If your calendar does not appear in GradesFirst after a few minutes, please try the following modifications to your settings to see if one of them will work for your Outlook installation:

Send/Receive Group Settings

1. Shut down the Outlook program on your computer.

2. Now, re-open the Outlook program. Add a few test appointments, select the Send / Receive tab, and click Send/Receive All Folders. Click on the Show Progress button to see that information is being sent and received successfully.

3. Check Send/Receive Group settings.

- In Outlook, select the Send / Receive tab, then Send/Receive Groups, then Define Send/Receive Groups.

- In the Send/Receive Groups dialog, notice that you can adjust your automatic send/receive frequency. Now, click Edit.

- Make sure that the "Include the selected account in this group" checkbox is checked.

- In the Accounts list on the left, click "Published Calendars". Make sure the "Include Published Calendars in this Send/Receive group" checkbox is checked. Then, click OK.

- Try adding a few test appointments to your Outlook calendar. Then, click the "Send/Receive All Folders" button. Click on the Show Progress button to see that information is being sent and received successfully. Wait a few minutes and see if your Outlook appointments appear in GradesFirst as "Busy" times on your calendar.

If this still does not work, please try shutting down the Outlook program, re-opening the program, and repeating the steps above.

Frequency and Duration Settings

1. In Outlook, navigate to the File tab and select Options.
2. Click the File tab.
3. Click Options.
4. Click the Calendar tab, and then Free/busy Options.
5. Select Other Free/Busy
6. Click to select the Publish at My Location check box under the Internet Free/busy section.
7. Set the settings to publish 3 months every 1 minute. Then click OK.
8. Add a few test appointments to your Outlook calendar.
9. Click the "Send/Receive All Folders" button.
10. Click on the Show Progress button to see that information is being sent and received successfully.
11. After a few minutes, your appointments should appear on your GradesFirst calendar as Busy blocks. 
12. If this does not work, please try shutting down the Outlook program, re-opening the program, and repeating the steps above with the settings to publish 2 months every 5 minutes.

URL Settings

Option 1:

1. In Outlook, navigate to the File tab and select Options.
2. Click the File tab.
3. Click Options.
4. Click the Calendar tab, and then Free/busy Options.
5. Select Other Free/Busy
6. Click to select the Publish at My Location check box under the Internet Free/busy section.
7. In the URL field, change "https" to "http". Then click OK.
8. Add a few test appointments to your Outlook calendar.
9. Click the "Send/Receive All Folders" button.
10. Click on the Show Progress button to see that information is being sent and received successfully.
11. After a few minutes, your appointments should appear on your GradesFirst calendar as Busy blocks. 
12. If this does not work, please try shutting down the Outlook program, re-opening the program, and repeating the steps above.

Option 2:

1. In GradesFirst, navigate to the Calendar tab.
2. Click the Subscriptions tab.
3. Click on Setup Free/Busy Integration.
4. On the Windows Outlook Integration tab, click on Outlook 2013.
5. You will see a URL displayed, beginning with "https://". Select the text of this URL and copy it to your clipboard (Control + C).
6. In Outlook, navigate to the File tab and select Options.
7. Click the File tab.
8. Click Options.
9. Click the Calendar tab, and then Free/busy Options.
10. Select Other Free/Busy
11. Click to select the Publish at My Location check box under the Internet Free/busy section, and then paste your GradesFirst URL in the field.
12. Add a few test appointments to your Outlook calendar.
13. Click the "Send/Receive All Folders" button.
14. Click on the Show Progress button to see that information is being sent and received successfully.
15. After a few minutes, your appointments should appear on your GradesFirst calendar as Busy blocks.
16. If this does not work, please try shutting down the Outlook program, re-opening the program, and repeating the steps above.
17. If this still does not work, return to step 11 and replace "https" with "http".

Permissions

1. In Outlook, navigate to the File tab and select Options.
2. Click the File tab.
3. Click Options.
4. Click the Calendar tab, and then Free/busy Options.
5. Be sure the "Folder Owner" and "Folder Visible" permissions checkboxes are checked.
6. Click Ok.
7. Add a few test appointments to your Outlook calendar.
8. Click the "Send/Receive All Folders" button.
9. Click on the Show Progress button to see that information is being sent and received successfully.
10. After a few minutes, your appointments should appear on your GradesFirst calendar as Busy blocks.
11. If this does not work, please try shutting down the Outlook program, re-opening the program, and repeating the steps above.